Edgewater Apartment
1970 Sycamore Heights Lane
Memphis, TN 38134

Review Date: 1/24/2009
Review: Who's doing the break in's? Maybe some 1 that work on the property cause they using keys 2 our apts no forced entries

Review Date: 7/5/2007
Review: If you want your car and you apartment broken into move here!!

I lived in Edgewater Apartmens for 4 years. The apartment complex is huge. There was always one security guard and he was sleep half of the time. My apartment was never broken into but the apartment that was right behind mind had two breakins. Both times, there were different tenants in this apartment. My fiance’s car was broken into twice. I made the office staff aware and there response was did you contact security, not showing any type of concern what so ever. The manager, Barbara, could care less whats goes on as long as you have your rent on time. When i moved out she tried to charge me over #0 for carpet damage, and minor stuff like blinds and etc… Keep in mind the carpet was not even new when i moved in. It was put in my unit in “1999″ i found out. However when i contacted Sunshine Corporation, the lady that handled my file was extremely nice and stated that they could not charge that amount because of the time it was put in. I truly beleive the manager tried to charge me that to get back of me because we had had words in the past. She tried to put a bad tenant rating on my credit report so that I would have a hard time moving somewhere else. I disputed this with the credit bureaus and it was removed. I have always had excellent credit and I moved to the Reserve at Dexter lake in Cordova and i absolutely love it there. I feel like i’m at a resort at night because of the beautiful view i have of the lake from my balcony. I’m so glad i left edgewater, i started not to feel safe there any more because of all the apartment and car breaks in. DONT MOVE TO THIS APARTMENT COMPLEX.

Review Date: 4/3/2007
Review: People please listen to me. don’t do what i did. i read the reviews and there were some bad ones but i was like naw they were probably just bad tenants. Lord, all hell broke loose within my first month here. the biggest issue i have is management. the ladies in the office are cool. i don’t deal with them too much, but them *bleeps* at sunshine corporation office, i hate them!!! every week they cut the water saying that its a water leak. its just rediculous. aint that many leaks. management just sucks!!!! don’t ignore the reviews please. if there are more bad than good please look the other way. i have 6 more months of suffering!!!!

Review Date: 1/28/2007
Review: Their office staff sucks. The General Manager and Katrina (the assistant manage) have a “WE DONT CARE ATTITUDE AS LONG AS WHAT IS HAPPENING TO YOU ISNT HAPPENING TO US BECAUSE WE DONT LIVE ON PROPERY” attitude. My car has been broken into twice. I called the leasing office to make them aware of the second time it was broken into and they didnt have any empathy. The General Manager was like well did you call the police or Metropolitan. The apartment complex is huge and they only have one patrolmen at night. Ive personally seen this guy parked and sleep. The neigbors that just moved in have traffic coming in and out of their apartment all times of night. I called the leasing office to make them aware and they have not done anything about it. The apartment right behing mine has been broken into twice within the last one and a half year. Each time there were different tenants in the apartment. I DID NOT FEEL SAFE THERE AT ALL. People come through playing loud music and hanging outside. So if you are considering moving to this apartment complex. PLEASE DONT. Take it from me, I lived at Edgewater for four years. It was really nice at first but now its a complete dump. The only good thing I have to say is that they are very good at fixing any maintenance issues that may occur. But other than that, they could care less what goes on as long as they get their rent everymonth.

Review Date: 1/17/2006
Review: You may think this is a good place to live at initial glance but you must beware. I heard complaint after complaint about how rudely my neighbors and friends were treated but didnt believe it till I moved out!! We were great tenants paying on time every month. But when it came to getting our deposit back, we had to fight an extended battle. They assured us we were entitled to it since we had taken good care of the place. And though they are picky about their forms and rent payments being on time, they took months to even give us our deposit back that exceeded 00!!!!!!! We finally threatened to use our attorney. That did the trick.

Ridgeway Terrace Apartments
6332 East Village Grove Place
Memphis, TN 38115

Review Date: 8/13/2007
Review: This apartment complex has been demolished to make way for a retail center as of 8/13/07.

Review Date: 6/20/2006
Review: If the staff was so nice and accommodating, why did you not put your name and signed “anonymous” unless you were from the office and are trying to offset all the bad.

Review Date: 3/28/2006
Review: It’s the worst experience I’ve had in an apartment complex and the manager has the worst attitude EVER!!!!!

Review Date: 1/15/2006
Review: Staff very unfriendly, uncooperative, ususally drunk or hungover. some should have retired long ago. Place used to look nice, but went to hell and fast after the many fires, shootings, wacked staff. Even management co higher ups don’t care. VERY unsafe. Everyone has keys to your apartments, even people who don’t work there have them.

Review Date: 9/19/2005
Review: The maintenance crew never comes when they say they are. They do not consider a flooded bathroom with a turned off leaky faucet valve a “non-emergency” so if it happens on the weekend, don’t expect it to be fixed until hmmmmmmm tuesday. At that, hope they fix the correct sink. And, they need to get a carpenter to evaluate and assess the wood work in the sink to see if it needs to be replaced, though it’s very apparent of the rotted woodwork. Moldy moldy moldy, I get sick at least once a week from the mold that lingers under the linoleum in the bathroom.

It’s a very dishonest establishment. For instance, with this personal experience of maintenance and bug spray requests, there is only one guy and apparently a maintenance supervisor, but i’ve never met the supervisor who doesn’t fill in when the maintenance worker is sick.

Some people that live there are nice, but nobody that works there is.

Don’t even get me started on how many cochroaches are everywhere. It doesn’t matter how many times you clean everyday, they’ll still be there, and they aren’t little and they fly anytime you try to take care of them.

Your concerns are never taken into consideration and the rules of the lease verbally change everytime you try to talk about it.

Jamesbridge Apartments
3815 Advantage Way Drive
Memphis, TN 38128

Review Date: 11/21/2008
Review: I JUST MOVED HERE FROM ILL. AND REALLY LOVE THE PRICING FOR A VERY NICE 2 BEDROOM APARTMENT AND THE STAFF WERE VERY HELPFUL IN MANY WAYS, NOT ONLY DID WE RECEIVE A GREAT SPECIAL BUT THEY ALSO HELPED ME WITH GETTING MY UTILITIES,CABLE,ETC. GREAT PLACE TO LIVE

Review Date: 8/7/2008
Review: i have lived here now for about ten months

what a change recently as the maintenace is super!

the pools are being fixed and the

place is always being cleaned

i even convinced my friend to move here and got 0 for that

i love living here

Review Date: 5/3/2008
Review: I’ve lived here for one year. For the first 7 or 8 months it was great, that is until mindy and amber left. mindy was an awesome manager. she put the tenants needs first. then there was brian who was pretty good, he at least tried. but the people in the office as of today are horrible. they never tell the truth about nothing. the pools are NASTY, they look like SWAMPS, but do you think they care, no because they do not have to put their children in this nasty pool. but we recently had an incident over her so they decided since we were going to be on the news that they would clean at the pools. the reason i say clean at the pools is because thats what they did, they dropped something in the pool and said they would be back to vacum it out. HA HA thats a joke have not seen them since. if only you could see the pictures i have of this DUMP. but the pool where the incident occured was drained and fresh water was put back in it. then there is this security, what security the gates are left wide open for in and everybody to enter. i guess thats why we’ve had at least 4 cars stolen in the month of april alone. when my husband and i moved in we had security patroling the apartments the gate was closed but now we have none of that. i work the evening shift and it really is dangerous. and the rats and rotens yuck!!!!! when it rain you might as well put your rain boots on because the drains do not work we have water up to our ankles. i have visable water damage, i have pictures. called the office to report HA HA joke again lies, lies, lies. maintenence is another joke my sink was leaking i called for a month about it when he finally came notice i said he because we only have 1 maintence man which is what i was told by one of the office staff member i bet another lie. but back to my sink, when he finally came. he came on a day that they had cut the whole complex water off to do something who knows what they were doing they never inform tenants. under my sink where the water leaked smelled awful so he never fixed the leak took the rotten wood away left a hole under my sink and informed us that he did not know when he would be able to return thats been almost another month ago he has not returned yet. well i can go on and on and on. but i did go through all the proper channels i went to leasing agent, asst. manager, and manager, NOTHING. i’ve even called head office left 3 messages for ms moran NOTHING she didn’t even call back. which has left me to my last resort THE HEALTH DEPARTMENT. many of us have had to result to this they are given us no other choice. so run, run, run from these once lovely apartments, don’t even drive your car through here because i gurantee you will need a wheel alignment. from the pot holes they so called filled and made worse. WHAT EVRER HAPPEND TO REPAVEMENT!!!!!

Review Date: 9/29/2007
Review: When Jamesbridge’s tree fell on my vehicle to park on landlord’s property driveway, landlord will not going to pay your damaged. rumor was, landlord was not too friendly with tents because they never fix circuit breaker, bathroom, and kitchen on time more than two months. Only two gates to get in and out and they are broken all the time mostly leaving just two gates to get in and out and most of the time both gates left wide open for anyone to enter/exit. My ceiling also leaks. There is a stain on the ceiling though, and I don’t like that. I would nver recommend this apartment community to anyone I know, whether a friend or outsider.

Review Date: 5/31/2007
Review: I am living here about six months

the manager is great and everyone is always nice

the outdoors here living around lakes can’t be beat

I have never had a nicer place to live

The Estates At River Pointe
1445 River Estates Drive
Memphis, TN 38103

Review Date: 10/18/2006
Review: The Estates looks like a great place to live IF you don’t run into to the office staff. Any problems you may have, they may complicate it more. One in particular named Theresa is very unprofessional and have been quoted saying “I don’t have to please people b/c these apts sell themselves” (b/c of the location on mud island) but I would disagree. She is particular is the rudest mgr almost everyone would agree to that and she should be fired if they knew what was good for themselves! I cannot wait to leave here once my lease is up. I feel like I am flushing a huge amount of money down the toilet every time I pay my rent. (oh and they have been known to lose a couple people i know of rent checks and say they “never got them”…AND make you pay a late fee when you in face turned the check in ON TIME!! WOW!!)

Review Date: 8/3/2006
Review: Love living here.

Review Date: 5/31/2006
Review: I have lived here for 3 years. The apartments are very nice inside and they have great ammenities. They have a room that you can use for small get togethers that is very nice. The grounds are always kept clean and the flowers are always looking great. The pool is wonderful. Sometimes parking can be a problem, but I do think that the manager is trying (your car must have a sticker to park in certain areas). Other than that it is great. Lots of my friends from school live here so it is a lot of fun. I have had a couple of things break, but the maintence man was right over. The girls in the office are always nice and friendly. They also have a great selection of movies you can check out for free. Very nice. I would highly recommend this place to anyone.

Review Date: 12/19/2005
Review: Overall a fairly good experience. I moved in here in October 2003 after a miserable year at Riverset apartments (also on Mud Island.) The grounds here are kept up very well. Parking in some coves can be a problem if you come in later in the evening, but 95% of the time I can find parking within 100 ft of my apartment. I have had no problems at all with management (unlike at Riverset) and maintenance requests are usually taken care of on the day you notify them. My best friend also has an apt here and they will even come over to help her change the lights in her ceiling that she can’t reach. I would heartily recommend this apt complex to others.

Review Date: 7/11/2005
Review: Theresa Green is a horrific manager and person. I have had numerous run ins with her. In each case, she has been rude, aggressive and wholly unprofessional. If you decide to move here, be very careful. Prepare to do battle with Green. She is the worst.

River Trace Apartments
2165 East River Trace Drive
Memphis, TN 38134

Review Date: 11/6/2009
Review: If you ever wondered why there was no preventive maintenance at all and why work orders for serious maintenance issues went unanswered, it was because these apartments have been for sale for over two in a half years. Mid America has approved people being moved in here from The Memphis Housing Authority. Mid America has allowed innumerable amounts of people to be moved in here and pay in housing vouchers and other forms of welfare aid. Mid America has even done the tax credit thing with more than a few people. Anyone who moves here or is moved in here has no background/employment/or credit checks of any sort done at all. Things have been like this for quite a while now because they are for sale and are about to go under either new management or be a straight up HUD property or maybe some of the buildings will be torn down. I do not know.

Here is proof of the sale…

http://memphis.bizjournals.com/memphis/stories/2009/11/02/daily40.html?ana=from_rss#comment

This ^ is from The Memphis Business Journal, 5 nov 09

Here is a cut and paste

Mid-America is attributing the increase to the sale of two properties, one located in Greensboro, N.C., and another in Grenada, Miss. The company also is in the process of selling River Trace, a property it owns in Memphis. That sale is expected to close in the fourth quarter.

Now here is what I am trying to figure out. River Trace does not commute with its residents at all. No one does anything on that end period. No one notifies anyone about anything over at River Trace either through e mails, flyers, or calls. Nothing. So, are the residents who live in these rotting, stinking, apartments going to be notified of the sale? I hope to God that Donna Hicks gets off her rear long enough to at least mail out notices about the sale and change of management or what have you. But I have a feeling she won't.

Review Date: 8/13/2009
Review: These apartments are run down as heck and no preventive maintenance is being done here at all.
Mid America Properties offers a Service Extreme program and advertises it as well. This is a program that claims that if one has a repair that needs to be made on ones apartment, then someone will fix it or at least assess it in under 24 hours. River Trace does not do this at all. If anything breaks down at your apartment the odds are high that it will not ever get fixed at all. The leasing office does not like to send out anyone to fix a legit and serious maintenance problem because they find it easier to force one to break their lease over managerial neglect and uninhabitable housing standards.
As of right now, the majority of people who live here pay in housing vouchers and the like. I know this for a fact and I also know that this is why no one advertises these apartments any more at all.
These apartments also rarely if ever have running water during the day at all. Someone set fire to the main mailbox area last year and the leasing office sent out a flyer stating that they are not responsible for anyone's personal safety at all. So, there was a pyro about. There are a lot of kids living here. And no one cared at all! How nice. I doubt anyone called the authorities about that at all. The leasing office prefers you call their non existent security patrol instead of the police if there is anything dangerous occurring or if you get robbed or jumped. I think they are doing that because of how there are a ton of crimes happening here every day (go to the Memphis Daily News Crime Listings and you can look that up for free)and they might be tired of having them all reported to the police because that makes them look bad. They put out flyers about that, if you can imagine.

When you move, if you are not a welfare person, you will be charged thousands of dollars for things which no one ever did prior to your move in. They do this now, because they only desire to refurbish the apartments for the welfare people because they are moved in here and pay in secure funds.
I do not think that Mid America understands how those of us who work resent paying a rather large amount of money for rent only to live across the hall from someone who pays all of .00 out of pocket for rent.
These apartments are also rotting. The heat and air units are rotting because they are never serviced at all and the interior portion of mine has black mold like no ones business. I change my air filter once a month, but I doubt most people do at all and that is dangerous.
If you have a washer and dryer, no one will do anything to help you install it at all. No one will help you change out the prefabricated piping for the dryer at all either. This, coupled with the rotting heat and air units, are two obvious fire hazards and that is very dangerous.
They also have a weird billing system now. They have heavily automated their billing system, but they are still charging for things they do not do, like pest control and water. I have always thought that everyone should just have the good old MLGW set up for water and all of that, but River Trace bills for that separately. They bill you for your rent (of course), then they tack on the water (which does not really run during the day), pest control (which they do not do), and normally a sewer fee (which MLGW does bill for). I do not understand that, because if you rent out a three bedroom for 780.00, your rent winds up being way over 850.00?! Makes no sense.
So, please. Just do not move here. It is not Mid America, it is just the River Trace.

Review Date: 8/3/2009
Review: I have been livivng here since 10.07 and the office staff and management changes on a regular basis. There is no turn around time for repairs. Whe the work order supposedly put in no one remembers or knows anything about it. The air condition does not work in the summer. Referrals fees takes months and month to receive. The office/employees are only as good as management. Move in at oyour own risk. You have been warned!!!

Review Date: 12/18/2007
Review: My family and I moved here in May of 07 and we are counting down the days until the lease is up.

I have take out a second, blessed job. Just so my family will be able to get the heck out of here a good two weeks before the lease is up. I also have contacted an attorney who is going to work with my family when the lease is up, because I have it on good authority that the leasing office charges you (in damages) the equivalent of your monthly income. My family’s monthly income is over 3K (and that is just counting the income of two of my family members), so I do not see that happening.

Our apartment was not ready for move in at all. We did not even have a working a/c until June of 07. My dad is a senior citizen and the leasing office did a bait and switch with him. They showed him the model apartment and never made true on their promise to show him the actual apartment we would be living in until the very day of the move in.

We have (some) walls in our apartment which were primed but never painted.

We have a master bath with a a/c vent which was painted shut and it also has a shoddy wall treatment. Someone actually painted over cheap wallpaper and it is currently molding up with each and every passing day.

The cheap, stick on floor treatment in the kitchen and baths is pulling up from out the floor and looks like a massive lake of post it notes.

Our stove is from the very year this apartment was built, 1985. I googled it, as a matter of fact. It is a fire hazard and cannot be used at all. However, the leasing office does not care, even though it is against the housing laws of the state of Tennessee to have appliances in any rental property that are over 20 years old. The dishwasher is just as old and no one in my family even dares to use it.

The fridge was falling apart when we moved in and leaked horribly. The only reason I was able to have a new one brought in was through e mailing the Memphis Area Mid America Apartment Communities Offices. The current head maintenance man, Isiah, refused to replace or repair it, and so I had to go over his head as well as the head(s) of the leasing offices to get the job done.

Isiah also installed my family’s washer and dryer incorrectly and when he was confronted on that while being in the presence of my family and a lady named Angel from the leasing office he denied it, cursed, and ran out the door.
Please note that Isiah and Angel were walking through the apartment seeing if it was ready for move in after my family and I had moved in! I never have seen anything like that before in my life. It was as though Isiah knew he could cover his tracks if he conned this lady Angel! My god, I shudder to think of the relationship these handymen have with some of the poor ladies in the leasing office. It is obvious that the entire leasing office is answering to this man Isiah. Mid America Apartment Communities has been hiring for his replacement forever, but I guess he has conned them to.

Please, if you move here, take before and after photos of everything. Use a good camera with a proper time date stamp. I filled out that little check list of things which were not ready for move in, right? Hand delivered it to the leasing office, and they did nothing. Mailed it to the leasing office via vis certified mail and they did nothing. Mailing it to the Memphis Area Corporate Contact of Mid America Apartment Communities and they did nothing. So, darn it, you take photos, alright?
This is the only thing which will save you from having the leasing office sue you for the things Isiah and his fellow maintenance men are not even remotely qualified to do.

And, pay attention to the lease. You have to follow the lease and demand that someone from the leasing office accompanies you when you have moved out. Not an unlicensed, unbonded, uninsured maintenance man! But, a member of the leasing office! Bring your photos with you and get everything in writing when you do that, please.
The leasing folks will try to act as dumb as possible, so it will not be hard for you to see through their con. They only get the ten dollars an hour and are so dumb that they will write out little notices about the pest control and the like using really horrible English, man.
The A/C units are all falling to pieces and are rusting out. It is disgraceful to even have guests over. Between the: rusted out A/C units, the trash filled parking lots, the stoned maintenance men hanging out in the work out room, the filthy pool area which has nothing but the aforementioned stoned maintenance eyeballing my fellow females, the ignorant fools in the leasing office, the ungodly amount of folks being evicted, the lies about 24/7 emergency repairs (they advertise it, but do not have it), the gate (which was torn down), the high speed internet access (does not exist), the varying amounts you have to pay for water service pest control and lawn care (which is added onto the rent itself, through Ista…your rent could be 0.00, but after the ISta bill it could be anywhere from 0-0.00…and that is in addition to the MLGW bill) and the fact that this building is not in Bartlett, well… you just have to matters into your own hands.

Review Date: 11/28/2007
Review: I am currently living in this apt. over my lease but it is time to move! The maintenance is horrible and does not respond to calls like they say they will. The dishwasher came unconnected at the bottom of the sink and there was water all over the floor and they still wouldn’t come fix it even after saying that they would be there “the next day”. Overall safe; however there was a night were I was asked for money outside my door late at night and then there was that time when a car was shot up in front of my apartment. The management could do a lot of work with this place but don’t care…i call them the “slum lords”.