1135 Broadway Residences
1135 Broadway
Denver, CO 80203

Review Date: 2/8/2010
Review: Ive been reading through some of these reviews and I dont get it. I love the cap hill area and these apartments. I just resigned for another year and if I ever felt mistreated I would have looked for a new place. As far as the staff, I have not one bad thing to say about them. They have rules and they follow them. I had a friend park where she wasnt supposed to, she got towed. I messed up something in my apartment, I paid for it. I missed the grace period on paying rent, so I paid the fee. Some of these reviews Ive read have talked about them being rude and "unfair" well its not 1st grade. just follow the rules and except no one is gonna hold your hand in the grown up world, so when you mess up, dont expect to slide on it.

Review Date: 1/19/2010
Review: Deena (the leasing office manager) has to be one of the most spiteful, hateful women on this Earth. You can tell she has so much bitterness in her own life that she feels the only thing that will make her feel better is to make sure everyone she comes into contact with, also has nothing but bad experiences. My heart goes out to those who work with her. She has to be one of those manipulating bosses that make you feel like you are worthless and replaceable. I have to say that maintenance and housekeeping was always doing the best they could, although, it seemed they only had two people working. The first time I lived in this hell hole, I needed a maintenance man STAT I paged and waited 15 minutes, paged again, waited 15 minutes, again… again… and again… I had to of paged this guy nearly 15 times. The next day I complained to the office. No apology, nothing. Their excuse was, "he said he never received the page". Sometimes I don’t hear my phone because I DONT WANT to, but that doesn't mean I never received the call. Another issue with the MNT. people AND the office was; when I originally moved in (I was the first tenant in the apartment. Yipee!!) Everything was so beautiful and new you could smell it! One issue… my shower was completely flat at the bottom to the point that the water would just flow right out into the open bathroom. I spoke to Deena for three weeks straight about it and every week was a different reason as to why it wasn’t fixed. To clean up the water I had to use around six of my towels and then find places to hang them! Then we had to wash them, dry them, all at the cost of me! A couple days? Fine! But THREE weeks? Give me a break! The water flow was so bad it was probably flowing between walls of the apartments below me, which could cause severe molding issues (that'll look good in court Deena)! Anyhow, the finale to this story is that I had enough and laid down a sticky strip that would block the centimeter of water and the problem was solved. I told Deena about the make shift task and her response was, "that violates your lease and you could be sued and evicted!" I couldn’t believe it! I continued to shower, ripped up the strip and didn’t clean up a drop of water. Hope it helps that wretched building crumble to the ground!

That was just maintenance. Haha! If you read though the other reviews you will see MAYBE two good reviews. I can tell you these two reviews are probably written by Deena. This has always been her verbiage in all of her somewhat verbally abusive monthly news letters. The capitalizing of the word YOU really gives it away. One month someone must have called whoever you call to make a complaint about fire exits or fire codes, something like that. Deena came back at the person in her news letter; she said something like, Thank you to whoever called the Denver Fire Department about our building not being current with fire codes. It was very kind of YOU, however, HERE at Broadway Residences, we are very blah blah blah blah blah… if YOU have any further questions, YOU can come to the office…. " You get my point. Every time I have walked in or out of that building, I have avoided seeing that womans face. I can assure you that there is approximately 80% of the tenants that are reconsidering their lease due solely to the acts of Deena and her office staff. I would know this because I spoke with every single one of them. The only people who did not have issues with her were the elderly or handicapped tenants. Maybe she’s like my grandmother who hates every young person in the book because she’s turned into an old bag? I don't know. All I know is something’s got to give!! I am a young, professional adult (mid 20’s) with no legal offenses, drug or alcohol problems and I do not have those types of friends. Have I seen them in the building? Yes. Is that me? No. Do I believe Deena treats those all of us who are under the age of 40 alike? YES! I have moved out of Colorado and live in a beautiful house, prime location and great monthly payments… however, this miserable woman has made such a horrible lasting impression on me, I can’t help but write this three months after last seeing that building.

Should you decide that the building is so nice and in such a great location, for the price and you are willing to have a psycho mother asking who is over and when, towing your car at any given chance and taking money from you when it is not hers… then fine! I'll give you some tips.
1) Do not walk near the front office. This includes when you order pizza or food over, or just want to walk over to the liquor store on the corner and ESPECIALLY if you have a friend over. God forbid she thinks someone is staying with you too much! She will try to make you sit in her office and give her a schedule of when your significant other will be over. No thanks mom!!
2)Park in between the lines when parking and only park in the basement level. Bring mace or a gun because it’s not that safe down there. I have a friend who was walking home from school and was attacked by a homeless guy. I forgot to mention the awesome crack house in the back alley! OMG! It adds some character. Please make sure you ALWAYS have your permit up and it doesn’t fall down for some reason and someone doesn’t steal it out of your car while you are asleep. Even if your car is registered with the office… they don’t care! The office will not check. They only care if the tag is hanging on the rearview mirror. To those of you who may not have a rearview mirror, good luck! Please make sure your plates are current too. However!!! If you have a car that you just want to sit around and have it collect dust, I’m sure Deena will allow it to take up space in that parking garage!

3) Look over every single line of your lease. Memorize it in your sleep and don’t miss a word!!! This is very important because Deena will find minor paraphrases in the document to prove a point of hers, however when it comes down to an obvious point of yours, such as what your deposit was… even though your deposit says 0 in the lease, she will say she only has proof showing you gave her 0… See the pattern? She goes by the lease when it benefits her but not when it benefits you.
4) When you depart the building DO A WALK through! REQUIRE IT!! She may try to get out of it. Have a witness with you (not a young professional… you better bring your trustworthy mom or better yet, your CEO! This extra person will come into play when she says your apartment is in great shape and you will get your full deposit back! YAY!!! Celebration! Do NOT celebrate yet! Get a piece of paper with your name and apartment number on it, address of 1135 Broadway and Deena’s Signature. Yes! Good job! Still do NOT celebrate yet! LEGALLY, in the state of CO, landlords are required to return deposits within 60 days. Should a landlord wait until the 61st day, they are subject to pay you THREE TIMES the amount of the deposit. Please remind this old bag of the law. She claims to know the whole book!

5)Any transaction you make with this woman, document it and have a witness with you if possible. Actually, I just came up with a number 6!

6) GET A LAWYER if you plan to move here!

Review Date: 12/28/2009
Review: I lived there for 3 years and the place was great. Managment did a great job dealing with a number of immature tenants. Those people should take responsiblity for their own actions and stop blaming Deena. A bad manager would have let those kind of people get away with things until things got out of control. Deena put her foot down and the low lifes are simply trying to get her back. Your are bound to have at least a few morons living in the building when you are downtown, night clubs nearby, and its rather afforadable. The garage broke a few times and it annoyed me to, but I call things like I see it.

Review Date: 12/22/2009
Review: Every comment made by other tenants on this site are 100% true, except for the one s saying anything good about the place. I tried since day one to be a good renter. Do and say all the right things.. follow the rules.. and smile and act kindly towards the staff… and where did it get me? SCREWED! I have confided in family members and co-workers about the way things are at this apartment complex and they assure me, it is not me… I have been treated terribly.. and they have sucked the money from me every time I turn around… I am truly afraid to go into detail about the specifics of the way I have been abused by these monsters.. for fear one of them might know it is me writing these things about "them".. No doubt they would retaliate against me.. geeze.. they already screw me over in every possible way…This place makes for a terrible place to call "home" there is nothing homey about it.. yes, our apartment is nice.. but the ancillary aspect negates anything positive… I am really unhappy with living here… there is something hitler-ish about it… and I cannot wait until my lease is up… oh, yes.. I am sure I'll be screwed once again when they find a reason to keep my deposit…I truly would never ever recommend this place to anyone.. and it is too bad.. because the apartment and surroundings are what you make of them.. but the staff will make you feel as if you are in hell…..

Review Date: 12/16/2009
Review: I had the pleasure of living in the Broadway Residences for the past two years. I recently moved out when I bought a house. I found the apartments to be well constructed and maintained. I did not have a lot of noise from my neighbors and whenever there was a maintenance problem (rarely), the management staff was prompt to respond. Overall, my living experience was a good one. Any problems I encountered we the result of a few of the rude and disrespecful tenants that were unfortunately allowed to reside in this otherwise nice property.

I am somewhat surprised by the attacks on the management staff on this review site, especially Deena. I can only surmise that the people that have written these ridiculas complaints are the same jokers that did not respect the building and their fellow residents and when were scolded by the management. I personally applaud Deena and her staff for trying to get control of the few hulligans that attempt to ruin an otherwise nice living experience for the other residents.

Aero Flats At Stapleton
8008 Montview Blvd
Denver, CO 80220

Review Date: 6/16/2009
Review: DO NOT LIVE HERE unless you want to be called a liar to your face, get charged rent TWICE and have your banking account be negative 0. (I received an eviction notice after they lost my check, told me I needed to get a money order, which I gave them and THEN they still cashed my check and DIDN’T CARE!!) Also there are dogs barking constantly, if you call and complain they will do NOTHING about it. Dogs are also off leash; my dog was attacked by a resident’s dog that was off leash and NOTHING was done about it!! No one picks up after their animals, (poop everywhere) someone on my floor lets their dog pee in the hallway. The leasing office staffs are amateurs and have no idea what they are doing, including the managers. I lived here for over a year. Extremely over priced for location (drug dealers on Trenton) and for the quality of apartment. The nicest thing is the kitchen. Look else ware, save yourself the frustration!!

Review Date: 12/27/2008
Review: I moved into the newly renovated Aero Flats apartments the first weekend they reopened in March 2004 and love it here. Located on Montview Blvd. just south of Stapleton it is by far the favorite place I've lived thus far. Owner-managed company is great and we have an awesome property management team. They are constantly adding value to the property. See www.AeroFlats.com for more information and tell them I, Ward Briggs, sent you. I get a referral fee if you rent. P.S. I read the reviews below and wonder if there aren't 2 Aero Flats. I find the complex very quiet, although I am on the top floor end and I find the maintenance and property management staff to be very helpful. Of course, I don't show up screaming and yelling either and I find that often gets the best results in life.

I LOVE AERO FLATS!

Review Date: 11/22/2008
Review: Apartment walls are paper-thin, noise levels are ALWAYS HIGH all hours of AM/PM. Pet noises/crying. Beware, this is a very dangerous area. The staff is less than courteous if you can ever reach them. Aero Flats is highly advertised, but poorly staffed, poorly run, and just a disaster to get stuck in!

Review Date: 10/22/2008
Review: After two years in this apartment I have nothing good to say. The pipes burst and nothing was done for 3 days. The shower cieling fell on my wife. They charged us 1400.00 when we moved out for new carpets after we had invested over ,000.00 over the two years of rent. The management is uncaring and frankly rude and unkind in every way. We had a horrible time here and the rent is through the roof for comparable and dare I say much better apartments in the area. DON’T LIVE HERE.

Review Date: 12/9/2007
Review: My wife and I lived in the Aero Flats apartments from May of ‘06 to May of ‘07, so we’ve had some experience with the place…

We were first drawn in by the outside appearance of the building, as it had the same ‘modern’ feel that is so prominent in the rest of the Stapleton area. As we toured the grounds and eventually the apartment we moved into, we were informed of all the fantastic features of the grounds; everything from the wide open courtyard and swimming pool area to the gated parking areas and security.

Well… the security is a joke. None of the control access doors to the buildings ever work. They are either perpetully open, or your control access key fob’s never work (my wife and I both had to have our access fob’s replaced twice due to a malfunction). The site hires an outside security firm to handle control of the grounds on nights and weekends, and while we happened across one friendly and helpful security guard, the rest were either too busy looking at porn on the computers in the office (yes, we actually caught one of them masturbating in the security office) or hanging out with their friends and smoking (presumably pot, as the air reeked of it) at the swimming pool on summer nights. The “gated” community is the same as the access doors, it’s always broken and the gates are either always open, or never let you in. The management claim to have one of the safest underground parking areas for apartments in Stapleton, and while nothing specifically happened to our vehicles, at least two of our floor-neighbors had their cars broken into in the underground parking area of the complex.

The management and office staff (save for Margalie – who has gone on to a new position at a different site) were always incredibly rude and never helpful, especially the manager Elvia. After living in the apartment for two weeks, we were informed that the office staff had made a mistake in our lease paperwork, and we were asked to come back in and resign new paperwork (extending our lease) and asked to pay an additional cost of close to 0 to cover their mistakes. My wife fought tooth and nail with the management, claiming that we had already signed our lease paperwork, that it was not our fault that they had made a mistake and that we were not going to pay the additional costs. After fighting for nearly a week, Margalie stepped in and informed us that she would take care of everything, as they had all of our signed paperwork on file, and that it truly was not our fault for the mistake. When having problems with our control access key fob’s (see the reference about security above), we were rudely told that it was our fault for their failure, and the management assumed that we had been intentionally scanning our key fob’s over a checkout station at the local King Soopers store, and informed us that we would have to pay for their replacements. Only after mutliple other residents began complaining of the same issue, were we given replacements key fob’s for the site.

The maintenance of the buildings and apartments was nearly non-existent. After having a problem with our kitchen sink, a maintenance ticket was placed to have someone come in and repair problem; my wife had to take a day off of work due to the scheduled time set up from the management. The maintenance staff never showed up during this time, and we had to wait another 2 days before our sink was repaired. Multiple times during the winter months, the boilers for both buildings went out, leaving all the residents in the complex with no hot water. The situation was resolved, but only after they had to turn the water to both buildings off for two days to replace the boilers (again in the winter months). There always seemed to be a problem with our bathroom, from the sink clogging up due to bad pipe-setting, the shower curtan rod that always fell out of the wall or the patch-job paint and sealant peeling from the tub while showering or cleaning. I will say though, that the maintenance staff itself was incredibly friendly and helpful, and in most cases resolved the issues presented immediately.

The common areas and grounds at the site could be rated GOOD at best. The courtyard has a massive drainage problem that always left standing water in the grass, and was still not resolved by the time we left. The swimming pool, while nice for the most part experienced heating problems, as well as broken lights that left glass floating in the water for days before the maintenance staff was able to clean it. While the common sitting room/cyber lounge was nice, it was always a mess; the computers were always in use beyond the advised time limit, the printer never worked and the room itself was hardly ever cleaned. The site has what appears to be a nice movie viewing room with a large projection screen, but from what I could tell, it seemed to be off limits to anyone but the staff, as every resident I talked to was unable to use the room. The workout room had incredibly nice and updated equipment and was spacious, but looked directly out onto an area of the courtyard used commonly by the pet dogs on site as a restroom.

All in all, living at Aero Flats was a learning experience. I guess that you could say we were young and jaded when we moved in, and were captured by the allure and promise of the outside appearance and advertising. The apartments, buildings and staff failed miserably to live up to the expectations and are ultimately what drove us away from the site. But hey… at least Stapleton was nice.