The Park At Point West
1481 Exposition Blvd
Sacramento, CA 95815
Review Date: 7/25/2009
Review: It's a great place, but i am never moving back. they had upgraded the the labby and pool. but now because of it they have to increase my rent… not my fault they couldnt pay but why us. i have seen everyone moving out cause if it. and the ladies there are very rude, very….
Review Date: 1/25/2009
Review: February of 2008 The Park at Pointe West (TPPW) located in Sacramento, CA advertised a free carpet cleaning as an incentive for lease renewals; I never received it. The manager informed me via phone that it was noted by a coworker in my file that I Okayed to not have my carpet cleaned. This statement is absolutely false. Who would turn down a free carpet cleaning’ Also, I do not recall signing any documentation indicating that I made that statement.
October of 2008 I moved out of TPPW. I received a bill for a standard carpet cleaning treatment in the amount of .00. In violation of The Department of Consumer Affairs under Tenants Rights, TPPW proceeded to bill me for normal wear and tear. I sent a check on January 24, 2009 to clear my account. However, I believe this charge is unreasonable. Aside from the fact that they are in violation of Tenants Rights laws, the least that could have been done is for them to honor the advertised carpet cleaning from February 2008 that I never received. I am appalled by the unprofessionalism portrayed by this establishment. Not only did they proceed to charge me for the carpet cleaning, it took the manager three months to get back to me after numerous unreturned phone calls.
When I first moved in I didn’t want to believe the reviews I read about previous tenants complaints with final account balances. The location was great and Valerie was very sweet. I signed a lease, didn’t have any problems at all. Signed a second lease, Valerie went on maternity leave and the place fell apart. I’m so disappointed in how the current manager handled this problem. I’ve been in a position of management before and I am utterly shocked by how unprofessional and how poorly this matter was addressed.
Review Date: 12/4/2008
Review: The appliances are old, all electric energy wasters. Monthly utilities on a 2bdr apt are higher than a friend's 4bdr house. Expect to pay – for electric if you use no AC or Heat. You will also pay a utility bill for water & trash as part of your rent that averages your neighbors usage and includes the wasteful exterior watering. You also need to buy renter's liability insurance to cover dishwasher overflows and the like. If you have more than one car expect a monthly charge for that too, and there is essentially no street parking. The onsite staff are know-nothing management tools — spokespeople spouting the property company's lies with a smile and no shame. I have not personally had a problem with theft, but they installed security cameras throughout due to the level of theft – apparently washing machines were being stolen as well as cars.
Review Date: 7/23/2008
Review: I love this apartment complex the gym is really nice. they let you have dogs and the pool is always clean
Review Date: 4/5/2007
Review: I got my car stolen….so did my friend….and a bunch of other people i know got their cars broken in to! The apartments are great….and the staff is helpful…..but you NEED a car alarm and a CLUB if you are going to live here!
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